These Terms of Service (“Terms”) govern your access to and use of DLTrack (“DLTrack”, “we”, “us”), a campaign management, synchronisation, automation, and reporting tool for Meta advertising accounts. By creating an account, connecting an ad account, or otherwise using the service, you agree to these Terms.
1. Acceptance of these terms
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” refers to that entity. If you do not agree to these Terms, do not use DLTrack.
You must be at least 18 years old and legally capable of entering into a binding contract. DLTrack is a business tool and is not directed to consumers or to children.
2. What DLTrack provides
DLTrack is a workspace that connects to advertising accounts you control on Meta’s platforms and provides:
- Import and scheduled synchronisation of your campaign structure and performance data;
- Creation, editing, and publishing of campaigns, ad sets, and ads through Meta’s Marketing API;
- Automation rules that evaluate your data and take actions you have configured;
- Reporting that combines advertising spend with conversion data you connect.
DLTrack is an independent product. We are not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. We access Meta’s platforms as a developer under Meta’s Platform Terms and Developer Policies, using permissions you grant.
3. Your account
You are responsible for the accuracy of your registration details, for maintaining the confidentiality of your credentials, and for all activity that occurs under your account. You must notify us promptly at hello@example.com if you believe your account has been compromised.
Where your workspace includes multiple users, the workspace owner is responsible for managing team members, roles, and per-ad-account access, and for removing access when a person leaves.
4. Meta connection and authority
To use DLTrack you connect one or more Meta accounts and grant permissions through Meta’s authorisation flow. By doing so:
- You represent that you are authorised to access and manage each ad account, Page, pixel, and business asset you connect, and to permit DLTrack to act on them;
- You authorise DLTrack to read data from and submit changes to those assets on your behalf, limited to the permissions you granted;
- You remain the advertiser of record. You are solely responsible for the content, targeting, claims, and legality of every campaign published or modified through DLTrack, and for compliance with Meta’s Advertising Standards, Community Standards, and all applicable advertising, consumer-protection, and data-protection law.
You may revoke DLTrack’s access at any time, either from within DLTrack or from your Meta account settings. Revoking access stops further synchronisation and prevents further actions on your ad accounts.
5. Automation and ad spend
Automation rules spend and withhold real money. A rule you enable can pause campaigns, change budgets and bids, and alter the delivery of live advertising without further input from you.
You are solely responsible for the rules you configure, the thresholds you set, and their effect on your advertising. We strongly recommend testing a rule on a limited scope before applying it broadly.
DLTrack provides controls to help you supervise automation, including a decision trail recording each action and the values that triggered it, and a workspace-level kill switch that halts automation. These controls are provided to assist you; they do not transfer responsibility for automated outcomes to us.
Automated actions depend on data synchronised from Meta and on Meta’s API availability. Data may be delayed, incomplete, restated by Meta after the fact, or temporarily unavailable due to rate limiting or outages. You accept that automation may act on imperfect data, and that we are not responsible for advertising spend, lost revenue, or missed opportunity resulting from a rule acting, failing to act, or acting later than expected.
6. Acceptable use
You agree not to:
- Use DLTrack to access data or assets you are not authorised to access;
- Use DLTrack to publish advertising that is unlawful, deceptive, or in breach of Meta’s policies;
- Attempt to circumvent Meta’s rate limits, review processes, or enforcement actions, or use DLTrack to operate accounts that Meta has restricted;
- Reverse engineer, scrape, resell, or provide unauthorised third-party access to the service;
- Interfere with the integrity, security, or performance of DLTrack, or attempt to gain unauthorised access to another customer’s workspace or data;
- Use the service to build a competing product, or to extract data belonging to other customers.
7. Third-party services
DLTrack depends on services we do not control, including Meta’s Marketing API and any conversion-tracking provider you choose to connect. Your use of those services is governed by their own terms. We are not responsible for their availability, accuracy, pricing, policy changes, or for any suspension or termination of your access to them.
Meta may change, restrict, or withdraw API functionality at any time. Where that materially affects DLTrack, we will make reasonable efforts to adapt, but we cannot guarantee that any specific feature will remain available.
8. Your data and privacy
You retain ownership of the data you provide and of the advertising data synchronised from your connected accounts. You grant us a limited licence to host, process, and display that data solely to operate the service for you, as described in our Privacy Policy.
We handle data obtained from Meta’s platforms in accordance with Meta’s Platform Terms and Developer Policies. We do not sell, license, or purchase data obtained through Meta’s platforms. You can request deletion of your data at any time — see our Data Deletion Instructions.
9. Intellectual property
DLTrack, including its software, interface, and documentation, remains our property and that of our licensors. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the service during your subscription. All rights not expressly granted are reserved.
If you send us feedback or suggestions, you grant us the right to use them without restriction or obligation to you.
10. Fees
Where your plan carries a fee, the applicable charges, billing period, and any trial terms are those presented to you at the time of purchase. Fees are payable in advance and, except where required by law, are non-refundable. We may change pricing on notice; changes apply from your next billing period.
Amounts you spend on advertising are paid by you directly to Meta and are not collected, held, or refundable by us.
11. Disclaimer of warranties
The service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
We do not warrant that the service will be uninterrupted or error-free, that synchronised data will be complete or accurate at any given moment, or that automation will produce any particular advertising outcome. Nothing in DLTrack constitutes advertising, financial, legal, or tax advice.
12. Limitation of liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, advertising spend, data, goodwill, or business opportunity, whether or not we were advised of the possibility.
To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the service or these Terms will not exceed the greater of (a) the fees you paid to us for the service in the twelve months preceding the event giving rise to the claim, or (b) one hundred US dollars (US$100).
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, or for death or personal injury caused by negligence. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.
13. Indemnification
You agree to indemnify and hold harmless DLTrack and its officers, employees, and agents from any claim, demand, loss, or expense (including reasonable legal fees) arising from your use of the service, the advertising you publish through it, your breach of these Terms, your violation of Meta’s policies or applicable law, or your infringement of a third party’s rights.
14. Suspension and termination
You may stop using DLTrack, disconnect your accounts, and close your workspace at any time.
We may suspend or terminate access, with or without notice, if you breach these Terms, if your use creates a security, legal, or operational risk, if required by Meta or by law, or if you fail to pay fees when due. Where practical, we will give notice and an opportunity to remedy.
On termination, your right to use the service ends immediately and running automations stop. Deletion of the data we hold is handled as described in our Data Deletion Instructions. Sections that by their nature should survive termination — including sections 9, 11, 12, 13, and 16 — will survive.
15. Changes to these terms
We may update these Terms as the product and applicable requirements change. Where a change is material, we will give reasonable notice by email or in the product before it takes effect. The “Effective” date at the top of this page shows when the current version came into force. Continuing to use DLTrack after a change takes effect means you accept the revised Terms.
16. Governing law and disputes
Jurisdiction to be confirmed. These Terms are governed by the laws of the jurisdiction in which DLTrack’s operating entity is established, and the courts of that jurisdiction have exclusive jurisdiction over any dispute, without regard to conflict-of-laws rules.
Insert your operating entity’s legal name, registered address, and governing jurisdiction here before publishing.
Before filing a claim, you agree to contact us at hello@example.com and attempt to resolve the dispute informally for at least 30 days.
17. Contact
Questions about these Terms can be sent to hello@example.com. See also our Privacy Policy and Data Deletion Instructions.