Privacy Policy

Last updated: March 09, 2026

1. Introduction

Welcome to DLTrack ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Facebook Ads management platform (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

When you register for an account, we collect:

  • Name and email address
  • Password (encrypted)
  • Company or organization name
  • Billing information (processed securely through third-party payment processors)

2.2 Facebook Data

When you connect your Facebook Business account, we collect and store:

  • Facebook account ID and name
  • Ad account information (account ID, name, currency, status)
  • Campaign data (name, status, budget, objective, daily budget)
  • Ad set and ad information (name, status, targeting summary, creative details)
  • Performance insights (impressions, clicks, spend, conversions, CTR, CPC)
  • Account balance and spending information
  • Access tokens (securely encrypted)

2.3 Usage Information

We automatically collect certain information about your use of the Service:

  • Log data (IP address, browser type, operating system)
  • Device information
  • Pages visited and features used
  • Date and time of access

2.4 Tracking and Analytics

When you use our tracking features for your campaigns:

  • Click data and timestamps
  • IP addresses and geographic location
  • Device and browser information
  • Referrer information
  • Conversion events

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our Service
  • Campaign Management: To display your Facebook ad campaigns, performance metrics, and account balances
  • Automation: To execute automation rules you configure
  • Analytics: To generate reports and analytics dashboards
  • Alerts: To send notifications about budget thresholds, campaign performance, and system updates
  • Support: To respond to your inquiries and provide customer support
  • Security: To detect, prevent, and address technical issues and fraudulent activity
  • Compliance: To comply with legal obligations and enforce our Terms of Service

4. Facebook Data Usage

Important: We use Facebook data solely to provide you with campaign management and analytics services.

What We Do:

  • Display your Facebook advertising data within our platform
  • Monitor your ad account balances and spending
  • Execute campaign actions (pause/resume) based on your instructions
  • Generate analytics and performance reports for your campaigns
  • Store data with tenant isolation to ensure your data is accessible only to you

What We Don't Do:

  • Share your Facebook data with third parties
  • Sell your data to advertisers or other parties
  • Use your data for any purpose other than providing the Service
  • Access Facebook data you haven't explicitly granted permission for
  • Use your data to build profiles for advertising purposes

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our Service (e.g., hosting providers, payment processors). These providers are bound by confidentiality agreements and may not use your data for any other purpose.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Storage and Security

6.1 Security Measures

We implement industry-standard security measures to protect your data:

  • All data transmission is encrypted using SSL/TLS
  • Access tokens are encrypted at rest in our database
  • Multi-tenant architecture ensures data isolation between accounts
  • Regular security audits and updates
  • Access controls and authentication mechanisms
  • Secure server infrastructure with monitoring and logging

6.2 Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us or using the account deletion feature.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can access your account information and Facebook data at any time through our dashboard
  • Update: You can update your account information in your profile settings
  • Disconnect: You can disconnect your Facebook account at any time from the settings page
  • Delete: You can request deletion of your account and all associated data
  • Export: You can export your data in a machine-readable format
  • Revoke: You can revoke app permissions through your Facebook account settings

8. Data Deletion

When you disconnect your Facebook account or delete your account:

  • All associated Facebook data is deleted from our servers within 30 days
  • Access tokens are immediately revoked and deleted
  • We respond to Facebook's data deletion callbacks as required
  • You can request immediate deletion by contacting our support team

For more information about data deletion, please visit our Data Deletion Policy.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for authentication and basic functionality
  • Analytics Cookies: Help us understand how users interact with our Service
  • Preference Cookies: Remember your settings and preferences

10. Third-Party Services

Our Service integrates with the following third-party services:

  • Facebook: We use the Facebook Marketing API to access your advertising data. Please review Facebook's Privacy Policy.
  • Payment Processors: We use third-party payment processors to handle billing. Your payment information is processed directly by these providers and is not stored on our servers.

11. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us: